Shipping & Handling

WE OFFER FREE SHIPPING ON ALL ORDERS!!

At Ralph's Pet Store, your satisfaction is our top priority. Every day, we carefully package and dispatch hundreds of orders to happy customers around the globe. Because most of our warehouses are internationally based, shipping and handling times may vary, and we are unable to offer next-day delivery at this time.

Processing Time
Once your payment is confirmed, we immediately forward your order to our suppliers for verification, tailoring, quality inspection, and packaging. This process typically takes 1–4 business days to ensure your items meet our quality standards before shipping.

Shipping Time
After processing, your order is shipped directly from our supplier’s warehouse to your destination. Delivery usually takes 7–14 business days, though this may vary depending on location and courier services.

Order Tracking
As soon as your order ships, you’ll receive a confirmation email with a tracking number. You can use this number to follow your package directly through our tracking page. Please note that while most of our shipping partners provide reliable tracking services, availability may vary depending on the carrier.